Chennai: Twenty passengers, who had travelled by Etihad airlines from Dublin to Chennai on their trip from the US have been waiting for their baggage since they arrived on Saturday early morning.
Though the airlines had promised to retrieve the luggage of the passengers and deliver them at their houses by Monday morning, the passengers are waiting for the bags with their fingers crossed.
“Only if I get it in my hand, I can say anything about it. They say that they will deliver it at the time they have promised. We are hoping that all the contents will be in good shape when we receive our bags,” said S. Sridhar, a lawyer, one of the passengers who travelled in the airline and landed in Chennai on Saturday.
He had gone to the US to meet his son who is working there. “We reached Dublin from Chicago by Irish airlines on time. But after that it was chaos to catch the Etihad flight to Abu Dhabi and from there to Chennai,” he said.
“The airline claims that they had misplaced our luggage in Abu Dhabi. It is also possible that they had left our baggage behind in Dublin itself because the flight had just 30 minutes to land and take off at that airport,” he recalled. The staff at the airline counter had reportedly told the angry passengers that luggage going missing has become a routine affair with the airlines.
