Reliance Jio has suspended taking pre-bookings for the much-awaited JioPhone through its official website jio.com. The website now only allows buyers to register for the 4G feature phone.
Reliance Jio kicked off pre-booking procedure for the JioPhone on August 24, at 5.30pm on its website. Hours later, the website went down for a short period, with many reporting they are unable to access the site. And now, the pre-bookings have been suspended altogether.
According to a banner showing on the Jio website, millions of Indians have pre-booked the JioPhone. Just below it, Reliance Jio confirms suspension of pre-booking for the JioPhone stating, “We will inform you when the pre-booking resumes," neither clarifying the cause of suspension nor revealing any expected date for resumption of pre-bookings.
screengrab of JioPhone banner on jio.com
However, the company continues allowing people to register for the model by clicking onto a ‘register now’ option showing on the banner. The option will then ask buyers to submit details such as name, phone number and email ID. In case, if you are seeking the phone for business purpose, additional information including PAN/GSTN number will be asked.
Meanwhile, those who successfully placed the order can check for updates by dialing ‘18008908900’. Customers can also view status in MyJio app under Manage Voucher section.
Those who are unaware, pre-orders for the JioPhone will be accepted for Rs 500, which will be adjusted against security deposit of Rs 1,500 at the time of delivery. To recall, the JioPhone features a 2.4-inch QVGA display, FM radio, torch, headphone jack, SD card slot and an alphanumeric keyboard. It supports digital payment via NFC, 4G VoLTE calls and data and a suite of Jio apps, which includes Jio Cinema, Jio Music and more.
