Xiaomi has been getting a lot of flak from customers with regards to the sale as well as the handset. Customers have been flocking in more than 2 lakh numbers to buy the handset, but Flipkart and Xiaomi have managed to only cater to maximum 1 lakh customers in each sale.
Apart from buying woes, customers who have already purchased the handset and are using them are complaining about heating issues and a sluggish user interface. While some power users will definitely spot the issue, others who use the smartphone for basic communication and minimal voice and data will not notice the same.
To ensure that their customers and fans are satisfied, Xiaomi has been working on a lot of feedback and have managed to resolve the related issues. A post by Xiaomi VP Global Hugo Barra was shared on their official Indian Facebook page, which stated that Xiaomi has addressed the issues such as overheating, laggy UI, battery life, RAM availability and overall performance by rolling out an update for India.
Read: Xiaomi addresses Redmi 1S' heating and lag issues
Hugo Barra stated that the issue of the handset overheating (sometimes more than 45-degrees C) could be due to the warmer areas in India. To overcome this issue, they have released the update (v45), which improves their algorithm for thermal control and regulate the temperature in a better way. They have run a few tests in their labs and confirmed that the new update helps keep the handset temperature below 38-degrees C and also significantly improves the battery life. He also promised that all future updates for India will have this optimisation and also urges customers to send them feedback.
However, since the update, a few customers have already claimed that though Xiaomi had addressed the overheating issues on the Redmi 1S, their handsets are further lagging with a sluggish performance. Some claimed that the update has degraded the performance and a lower benchmark score of 12000 was reported as compared to 20500 without the update.
Some have claimed that the new update has reduced the heating issue, but has definitely affected the overall performance. Some also reported battery draining was heavy.
We suggest you do reset the smartphone, at least once, to factory defaults after the update. Ensure you have taken proper backups before doing so.
Xiaomi has not yet responded to this update issues, but it looks like the company has tried to rectify the heating issue by lowering the performance of the smartphone. Well, this is not what users would like and could push the fans away from the brand.
