Xerox expands services, rolls out ‘Next Generation MPS’

Mumbai: Xerox India, a part of Xerox Corporation, a leading enterprise for business process and document management services expanded its services offering with the launch of Next Generation MPS for the India market. The Next Generation MPS is designed to build momentum and deliver new value that help customers of all sizes realize cost savings up to 30% with increase efficiencies, allowing them to focus on their core business. Xerox’s Next Generation MPS is an innovative solution with a shift in focus from optimising printer fleets to optimising business processes.

“As an enterprise’s knowledge capital grows – in both paper and electronic form – the challenge of unlocking it increases exponentially. Without proper management it becomes lost; since it lives in so many places and formats,” said Mr. Vishal Awal, Executive Director-Services, Xerox South Asia. “Our three-stage strategy – assess and optimise, secure and integrate, and automate and simplify – continues to evolve with these new offerings. The enhancements help clients manage their information demands more effectively, especially in the area of security and automating document workflows.”

He also added “As per E&Y survey, the Indian MPS market is slated to grow at 30% CAGR to USD 250Mn by 2015. This obviously presents a great opportunity for Xerox Corp. The enterprise and SME landscapes are changing and more and more customers are shifting from a Cap-Ex driven captive print infrastructure to an Op-Ex led Managed Print Services model. While we have seen good traction of MPS in verticals like BFSI and Telecom, other verticals viz Consumer Goods, Retail, Manufacturing, healthcare and Utilities are also showing great promise towards MPS adoption.”

Xerox’s MPS portfolio is designed to:

•             Analyse how and why documents are printed, and use that analytical intelligence to change the way information is accessed. It is way beyond merely managing customers’ existing fleet

•             Enhance information security without disrupting the IT infrastructure

•             Make mobile/cloud printing easier and more convenient

•             Evaluate, simplify and improve everyday document-intensive business processes through workflow automation.

The enhanced services include:

•             XeroxSecure Print Manager Suite, powered by Nuance Equitrac, cost-effectively integrates print security, control and reporting capabilities – such as user authentication, secure document release, job tracking, charge back and accounting, and print rules and routing– without disrupting existing IT infrastructure. Capabilities can be licensed individually or across any number of Xerox or non-Xerox devices, depending on the organization’s needs.

•             XeroxDocument Analytics Services explain how, where and why documents are used. Insights are culled from multiple sources – data from devices and print jobs, audits of filed and unfiled paper and client interviews that uncover printing “behaviours.” Based on the findings, Xerox partners with its clients to digitise content and capture information so organizations don’t replace a paper landfill with a digital landfill.

•             Xerox Workflow Assessment Services demonstrate how documents move within an organization and provide insights to create more efficient processes. For example, an assessment may uncover that student loan processing in a bank could take 50 percent less time if information is easier to locate and is scanned rather than printed. Leveraging client input and metrics from document and device usage, the service helps organizations turn process into productivity, to save money and improve customer relationships.

Furthermore the Next Generation MPS delivers great results on the customers’ document output

•             Optimising, consolidating and simplifying the print infrastructure

•             Leveraging trends: Product consolidation, sustainable supplies and hard drive set-up and maintenance

•             Thinking beyond page volumes and clicks-applications & level of efficiencies

•             Analysing the enormous possibilities and showcasing it to the customer