CriticalRiver Inc., a leading global consulting and technology services firm, announced today that it has been appraised at Level 3 of the Capability Maturity Model Integration (CMMI). This significant achievement underscores CriticalRiver's commitment to operating at a "defined" level of process maturity, where the organization has well-established and clearly documented processes, characterized by comprehensive standards, procedures, tools, and methods.
The CMMI Level 3 certification, awarded for both Development and Services models reflects a disciplined approach to process management, ensuring that CriticalRiver's processes are not only proactive but also consistently applied across all projects, programs, and portfolios. This further substantiates the ongoing vision and dedication of CriticalRiver’s operations, ensuring excellence in AI and digital innovation, and enabling the delivery of high-quality solutions on time and within budget.
Anji Maram, CEO of CriticalRiver, said, "The Level 3 Certification of CMMI is an honor that clearly reflects the meaning of CriticalRiver—dedicated to delivering best-in-class services. This aligns with our strong emphasis on artificial intelligence and co-innovation, a thrust that continually motivates us to raise the bar and ensure cutting-edge solutions for our customers in their evolving environments."
This certification enables CriticalRiver to optimize process efficiency, mitigate risks, and deliver quantifiable performance success for every project undertaken.
In addition to the CMMI certification, CriticalRiver holds other notable certifications, including ISO 9001 for quality management, ISO 20000 for IT service management, and ISO 27001 for information security management. These certifications result from rigorous examinations, establishing CriticalRiver as a trusted partner for Fortune 100/500 companies in a rapidly changing and fast-paced digital environment.
According to CriticalRiver’s CFO, Chandra Chandragiri, "These certifications don't just represent our dedication to continuous improvement and customer satisfaction; they further solidify CriticalRiver's position as a partner in the digital age."
