Delhi-based AI startup, Voiceoc empowers globally acclaimed hospitals and labs worldwide with the smartest conversational AI solutions. From booking appointments through Whatsapp to getting the latest reports online, the Voiceoc AI is focused on helping labs and hospitals automate globally in the most hassle-free way.
During the coronavirus pandemic, millions of people across the globe faced challenges in booking appointments, getting their tests booked, connecting with doctors, getting lab reports, and reaching out to customer support. The lack of communication among the patients, labs, and hospitals motivated new-generation companies to come up with handy AI solutions such as Voiceoc AI. To not only aid patients with simple tasks such as profile registration and answering queries relevant to tests and appointments but also to help hospitals and labs improve their productivity and efficiency.
Voiceoc is a complete healthcare-focused voice and text AI that has been helping hospitals and labs automate their tasks. From making registration, booking appointments for OPD or diagnostic tests, managing appointments, getting the latest or historical lab reports, and availing customers support to checking out offers, it makes the ultimate patient data communication solution for hospitals and labs any day.
The main objective of Voiceoc AI is to enable hospitals and labs worldwide in delivering a superior experience to their patients. They do so, by helping hospitals and labs get bookings and provide support by leveraging AI on Whatsapp. What makes Voiceoc AI so unique is the fact that it is also integrated with the backend Hospital Information System and Lab Information System for absolutely seamless patient data communication.
Voiceoc AI engine has been trained on thousands of healthcare data points. These data points have made it the smartest conversational AI in the healthcare industry for sure. The AI engine has been enriched with an intricately designed sentiment analysis engine to track the emotions of patients during feedback. This leads to the eventual conversion of unhappy patients into happy patients at the end of the day. What more? The system is also capable of interacting in all languages with the patients.
The biggest reason why more and more hospitals and labs are choosing Voiceoc AI engine today is how tremendously well it helps them take care of the patients. Thus, transforming how patients engage with the hospitals and labs which makes life easier at both ends.
Over the years, Voiceoc AI has become a trusted choice of leading healthcare companies worldwide. It has been successful in handling 1 million+ patient conversations, helping hospitals and labs generate 19 lakh+ monthly bookings, reducing the patient wait time to 4 seconds, and also achieving a patient satisfaction score of 91.37% with its laser-sharp accuracy. The AI system also helps in the efficient management of campaigns and delivers smart insights.
Voiceoc AI allows patients to book an appointment in seconds with real-time leads delivered to the Lab CRM system. Personalized appointment reminders, availing reports on Whatsapp, getting support, sharing feedback, and doing a lot more is also made easy with this tool.
Disclaimer: No Deccan Chronicle journalist was involved in creating this content. The group also takes no responsibility for this content.
