Kochi: Two trains of Thiruvananthapuram Division of the Southern Railway have got top ranks in the 'Train Cleanliness Survey-2018' conducted by the Indian Railway Catering Tourism Corporation (IRCTC).
While KSR Bengaluru - Ernakulam bagged first position in the 'Other than premium Intercity' category trains, the Trivandrum - Kozhikode Janshatabdi won the second position in the Jan Shatabdi front.
A total of 209 key trains were included in the three-part survey including Process Audit, Direct Observation and Passenger Feedback to assess the cleanliness and sanitation condition of running trains.
The first part of the survey focused on cleanliness and sanitation process at washing lines and terminals / halts while direct observations included parameters such as condition of toilets, seats and windows, doorways, gangways and vestibules, condition of linen, pest management and waste management.
Feedback from 100 passengers was collected from premium category and 60 from 'other than premium category' trains.
Analysis of trains was carried out in two categories - premium category including Rajdhani, Shatabdi, Duranto trains and other than premium category including Sampark Kranti, Intercity, Jan Shatabdi and other important mail /express trains.
While there were a total of 77 trains in the premium category, 132 trains featured in the other than premium category.
"The KSR Bengaluru - Ernakulam Intercity (789 out of 1000 points) topped the list of 20 inter-city trains while the Trivandrum - Kozhikode Janshatabdi (766 out of 1000 points) was ranked the second in the list of 19 Janshatabdi trains across the country.
Meanwhile, the Southern Railway topped among the 16 zones in the 'Other than premium category' with a score of 736.
