VIJAYAWADA: Jagananna Suraksha Chakra, the brainchild of Chief Minister Y.S. Jagan Mohan Reddy, has turned into a hassle-free grievance redressal service. It has resolving 19,08,804 complaints across districts in 4,978 camps.
The service launched on July 1 this year has helped lakhs of families by providing immediate solutions to their long-pending issues.
The Chief Minister affirmed, “Our government wants to ensure that all citizens get quality government services.”
The government is offering 11 types of certificates through the Jagananna Suraksha Chakra programme, free of cost. These include integrated caste certificate, income certificate, birth certificate, death certificate, marriage certificate, mutations for transactions and corrections, family member certificate, mobile number updation in Aadhaar card, crop cultivator rights card (CCRC), new or split of old rice cards and new cards and household registration certificate.
For speedy resolution of issues, the government is organising camps in every Sachivalayam across the state. These are serving as platforms to distribute certificates and address various problems of the people.
When educational institutions restarted after summer holidays, students were helped with certificates for study purposes through the Jagananna Suraksha Chakr initiative.
Students P. Rajesh and J. Navin said that cast, income and residence certificates were needed during admissions and to apply for fee reimbursement. This scheme came in handy to them. They thanked the Chief Minister for conducting the outreach programme for one month and issuing the certificates free of cost.
Municipal commissioner of Tadigadapa N. Prakash Rao said, "Lots of requests came for caste and income certificates in Kanuru Secretariat. Volunteers have covered all residences falling under the respective village secretariat and collected applications for the certificates. Officials held the verification of applications and are provided these free of cost."
G. Lakshmisha, director of secretariats and ward secretariats (GVWV & VSWS), overseeing the arrangements, said students were availing integrated caste certificates and income certificates quickly from these camps. Similarly, farmers can get their land-related disputes resolved by submitting applications in these camps. "If there are any issues related to Rythu Bharosa and CCRC certificates, farmers can get them fixed at Suraksha camps.”
The purpose behind launching the scheme was that Jagan Mohan Reddy wanted 100 per cent coverage of welfare schemes to all eligible persons.
