Vijayawada: Guntur Municipal Corporation commissioner Keerthi Chekuri announced a special programme for addressing employees' grievances third Monday of every month, from 3 to 4 pm.
Employees of the corporation are encouraged to submit applications to address any service-related issues they may be facing. The Spandana Grievance Programme was held at the city Council Hall in Guntur this Monday.
Commissioner Keerthi emphasized the importance of this monthly grievance session, specifically designed to address service-related matters for employees across various departments of the municipal corporation. She urged GMC employees and staff to take advantage of this opportunity.
During the Spandana programme, the commissioner personally received applications and instructed officials to handle the complaints received with utmost responsibility. Additionally, she stressed that department heads should thoroughly review the endorsed complaints and allocate specialised staff for resolution. It was further mandated that complainants be promptly informed once their concerns are addressed.
During Monday's Spandana session, a total of 22 complaints were received, comprising 7 related to the Town Planning Department, 7 related to the Engineering Department, 2 pertaining to the Revenue Department, 4 associated with the Public Health Department, and one each from the Sub-Cell Department and the Accounts Department.
