Hyderabad: Jawaharlal Nehru Technological University Hyderabad (JNTUH) students have alleged that they were struggling to carry out any tasks online which involves the varsity's server, because it has been down for long periods.
Students said that sometimes had to pay fines for not completing the tasks in time.
In the latest instance, graduating students were asked to apply online for their degree certificate, for which the last date was November 28. However, many students could not do so in spite of trying multiple times as the server was down. The fine for submitting the documents post November 28 was Rs 3,000.
A student alleged that the link to apply for the certificate was not working for the past month. He had tried multiple times to apply but was not able to. When he informed authorities about it, they responded that the site was working fine and asked him to check again.
Many other students too faced the same issue. Only those who tried to apply at 3 am were able to do so. As a result, the students approached the varsity authorities who extended the last date by four days to December 2.
JNTUH Registrar Dr Manzoor Hussain said the students had faced server issues because many of them had tried to apply for the certificate on the last day. He said out of about 5,000 students who were yet to apply, 3,000 had managed to complete the task on Monday.
The Registrar said the issue sometimes arose on the last days leading to the deadline when students had to use the servers to apply online. The rest of the time, the server worked fine and there were no issues with it. He added that students could also physically apply for the certificate.
