Temples face gaps in modern crowd management and safety measures

Existing measures include internal arrangements like queue lines, holding areas, emergency exits, and medical facilities to handle emergencies. For events held outside the temple premises, authorities depend on support from police, temple security personnel, volunteers and health services to maintain safety and order.

Advanced technologies such as CCTV surveillance and continuous monitoring are integral to crowd management strategies. Regular announcements are made to inform devotees about potential delays and provide real-time updates on darshan timings.

Executive officer of the renowned Shaivite temple at Srisailam, M Srinivasa Rao, explained the precautions taken during festivals such as Ugadi, Karthika Masam, and Sivaratri Brahmotsavam. A comprehensive camera network in the temple town monitors crowd movements, while microphones at strategic points guide devotees on delays in Sarva Darshan, Seeghra Darshan and Athi Seeghra Darshan services.

Separate queue lines, along with accommodation and other facilities, are provided for Shiva Deeksha devotees.

These systems are managed by officials in key roles such as assistant executive officer, deputy executive engineer, and superintendent.

At Simhachalam temple, executive officer V Trinatha Rao described crowd management systems that include permanent queue lines, holding points, emergency exits, and mobile facilities like toilets and medical services during outdoor festivities. These efforts are bolstered by local authorities to ensure safety.

Former executive officer of Vijayawada’s Durga Temple, KS Rama Rao, highlighted their efficient management of events like Dasara, which attracts over 15 lakh devotees. Their systems include 32 holding areas and meticulous arrangements at bathing ghats, prasadam counters and other key locations.

Officials at the Srikalahasti temple also emphasized strict crowd control measures, such as limiting entry when capacity is reached, ensuring smooth operations and safety for devotees.

However, many temples lack adequately trained staff in crowd management and advanced technologies to resolve these issues effectively. The unexpected surge in crowds during peak times often results in overcrowding, congestion, and logistical challenges.

“Most temples are missing critical tools like real-time monitoring systems, predictive analytics, digital signage, mobile apps and smart ticketing solutions,” said S Sashidhar Babu, a professor at a private university.

“Temples should move beyond traditional customs and incorporate modern safety systems and advanced methods to ensure smoother operations and improved safety for devotees,” he added.