St Kitts: Anil Kumble, the newly-appointed head coach of Team India, didn’t have a good start to this first tour as boss. After a long flight from Mumbai to St Kitts via London, he realised British Airways left his luggage at Gatwick airport.
The luggage would probably reach Kumble soon but the manner in which the airlines apologised to the coach is worth a read.
They took to Twitter and wrote: “We’re sorry your bags are ‘not out’ to St Kitts! They have been ‘caught behind’ your flight from Gatwick.
“We’re looking to ‘bowl’ you over with our service recovery.”
Since a contingent travel with their gear, missing luggage is a common phenomenon for the tours involve multiple flights and as many check points at airports.
In 1984, an ODI match scheduled between India and Australia in Jamshedpur had to be cancelled due to missing luggage. The tourists’ jerseys had not landed, they came by road from Kolkata.
Earlier, British Airways caught the wrong side of Sachin Tendulkar – during Cricket All Stars in USA – when they didn’t confirm a waitlisted ticket of his family member despite availability of seats.
Angry Disappointed and Frustrated.. #BAdserviceBA Family member's Waitlisted ticket not confirmed despite seats being available (1/2)
— sachin tendulkar (@sachin_rt) November 13, 2015
And luggage being tagged by @British_Airways to wrong destination and don't care attitude! #NeveronBA (2/2)
— sachin tendulkar (@sachin_rt) November 13, 2015
@anilkumble1074 We're sorry your bags are 'not out' to St Kitts! They have been 'caught behind' your flight from Gatwick. We are looking 1/2
— British Airways (@British_Airways) July 6, 2016
@anilkumble1074 to 'bowl' you over with our service recovery. 2/2
— British Airways (@British_Airways) July 6, 2016
However, let’s wish Kumble all the luck for his maiden series as head coach.
India will start their warm-up match against the West Indies Cricket Board President’s XI from July 9.
