The number of mobile internet users is estimated to reach 478 million by June 2018, according to a report titled Mobile Internet in India 2017, published jointly by the Internet and Mobile Association of India [IAMAI] and KANTAR-IMRB. The report estimates 291 million urban mobile internet users and 187 million rural mobile internet users as of December 2017.
According to the report, the number of mobile internet users increased by 17.22 per cent from December 2016 to reach 456 million users by December 2017. Urban India witnessed an estimated 18.64 per cent Y-o-Y rise, while rural India witnessed an estimated growth of 15.03 per cent during the same period. With 59 per cent penetration, Urban India is expected to show a slowdown, while Rural India with only 18 per cent mobile internet penetration is clearly the next area of growth.
The report further finds that mobile Internet is predominantly used by youngsters, with 46 per cent of Urban users and 57 per cent of Rural users being under the age of 25. Urban India has around twice the proportion of users over the age of 45, while the age range of 25 to 44 has an almost equal distribution of users in urban and rural areas.
Young students are the most prolific users of most services. Middle-aged and older men show the greater propensity of using social networking and browsing; with old men having lower habits of audio/video streaming. Working women have the highest propensity for social networking and browsing, while non-working women have the highest propensity for text chatting.
Affordability on the mobile Internet has been the primary factor for the huge popularity of the service; so much so that internet penetration in India is being driven by the mobile Internet.
Expenditure on Voice has been steadily decreasing from 2013; and with the popularity of VOIP and video chatting, the expenditure on voice services has decreased drastically in recent times. This, in turn, means that there is a rise in the proportion of Data expenditure in comparison to Voice expenditures for most users. In just 5 years from 2013 to 2017, the ratio of Data:Voice went from 45:55 to 84:16.
IAMAI stated that the mobile Internet ecosystem comprises of various stakeholders such as telecom operators, handset manufacturers, and internet service providers. The growth of mobile Internet can be attributed to the positive developments by each stakeholder. Handset manufacturers have been producing more affordable smartphone/feature phones, while telecom service providers are now offering better connectivity at more affordable prices.
However, mobile internet usage is still limited to few specific service categories. The advent of digital entertainment has had a considerable impact on mobile internet usage. Streaming services have a symbiotic linkage with usage growth. Many telecom service operators now bundle subscription of such services to lure customers; while the latter is more likely to take-up higher quality connections to ensure lag-free streaming and better audio/video quality.
Going forward, NTP 2018 with focus on new technologies like 5G is expected to promote better quality data services at more affordable prices and can be expected to help address the digital divides and promote internet penetration in the rural areas via mobile Internet.
