Uber accidentally charges woman $12,000 for 35-minute cab ride

 

New York: A Brooklyn finance worker was reportedly asked to pay 12,000 dollars by Uber for a 35-minute ride from Williamsburg to Midtown.

 

Jaime Hessel, 32, said that she used the app to hire a taxi on March 28 expecting a routine trip from Leonard and Scholes streets in East Williamsburg to East 50th Street in Midtown , where she had to attend a cancer fundraising event, reported dnainfo.com. 

However, the taxi driver suddenly started taking phone calls and checking his voicemails as soon as they got to Meeker Avenue. After missing several turns and taking the longer route, when Hessel finally reached her destination, she was given a 56.40 dollar bill.

 

She then took the matter up with Uber and claimed that the ride was only that expensive because of the driver's ineptitude in navigating city streets. The company then reduced the bill's total amount by 15 dollars but sent her a 12,000 dollar bill on Monday via email.

 

An Uber spokesman apologized to Hessel later on for the inconvenience and the firm provided her with a full refund.