An AI-powered WhatsApp chatbot for Seamless Movie Discovery, Booking, and More

Available 24/7 on WhatsApp, MJ simplifies finding and booking movies with support in Hindi, English, Kannada, Tamil, and Telugu, streamlining the entire process and making it more engaging and convenient for cinema lovers. WhatsApp, a widely-used messaging platform in India, ensures easy access to this AI-driven assistant, transforming how users interact with cinema through a medium they know and trust.

MJ’s robust AI capabilities offer users a personalized journey based on their movie preferences. The chatbot’s advanced discovery features tailor movie suggestions to users' choices, including genre, language, location, cinema format, and showtime. It even allows users to select from diverse cinema formats such as IMAX, MX4D, ONYX, ScreenX, Playhouse, and more. Through intuitive, natural conversations, MJ streamlines bookings by helping users easily navigate options and filter based on cinema preferences, while clearly distinguishing between 2D and 3D options to ensure users select their ideal format.

Beyond discovery, MJ is equipped to provide detailed information on wheelchair-friendly shows, subtitle availability, and accessible seating, ensuring an inclusive experience for all. Users can also explore upcoming releases, view trailers, read synopses, and get details on the cast, runtime, and censorship ratings—helping them make informed decisions with all relevant information at hand.

“Accessibility and personalization are central to the Movie Jockey experience, reflecting our commitment to transforming the customer journey in a digital-first world,” said Mr. Sanjeev Kumar Bijli, Executive Director – PVR INOX.

“WhatsApp, as a highly popular platform, was a natural choice for MJ, making it easy for users to connect and explore movies. With AI at its core, MJ bridges the gap between audiences and their unique cinematic tastes, ensuring each outing is enjoyable and stress-free. Whether for the avid moviegoer or the casual visitor, MJ makes it easy to discover new movies, view format options, check language preferences, and more.”

With Movie Jockey (MJ), PVR INOX continues its legacy of innovation and customer-first approach in the entertainment industry. Offering 24/7 availability and user-friendly features on a trusted platform, Movie Jockey is set to revolutionize the way audiences experience cinema. Whether planning a weekend blockbuster or a mid-week family show, MJ provides tailored suggestions across genres—from the latest action flicks to family comedies—ensuring a smoother, more engaging cinema experience.

To access Movie Jockey, visit PVR INOX’s official website, start a conversation via their app, or simply send a message on WhatsApp at 8800989898 and experience the future of cinema booking with ease.

“We are always seeking ways to add value and convenience to users' lives and PVR INOX’s Movie Jockey is an exciting step in this direction. With its powerful AI-driven features and support for multiple languages, the chatbot will demonstrate how conversational experiences on WhatsApp can simplify the journey for users across India, enabling them to seamlessly book tickets and do much more—all within their WhatsApp conversations", said Mr. Ravi Garg, Director, Business Messaging, Meta India

“Enabling business growth lies at the core of everything we do at Razorpay. We are constantly looking for innovative ways to empower businesses and enable them with the right tools and our partnership with PVR INOX is a strong reflection of this commitment. By integrating secure payments directly into the Movie Jockey (MJ) experience—PVR INOX’s new AI-powered guide on WhatsApp— we’re enabling customers to make payments directly within WhatsApp, resulting in higher conversion rates. This collaboration represents a significant shift towards an all-in-one platform where businesses can thrive, build stronger customer relationships, and provide a smoother, faster, and more secure payment experience, all within the same chat.”, said Mr. Khilan Haria, SVP & Head of Payments, Product at Razorpay.

“Together with PVR INOX, we're enabling customers to seamlessly book movie tickets, order their favorite snacks, and get real-time support at scale. The GenAI-powered chatbot handles any complex, open-ended queries. For example, users wanting to know whether a particular movie runs at a cinema hall near them can ask: 'Show me English action movies playing tomorrow night near me', and get the answer in an instant. We're excited to power this transformation, making movie experiences more convenient and enjoyable at every step." said Mr. Swapan Rajdev, Co-founder, of Jio Haptik.